GoDaddy helps web design cos exceed client expectations

The GoDaddy Pro Program, recently launched in India by GoDaddy, the world’s largest technology provider dedicated to small businesses, is increasingly gaining traction among the country’s growing web designer and developers ecosystem, helping them build and manage their client’s websites better. The company today announced how the ground-breaking program is helping one such Chandigarh-based web design and development company, Coldfire Design Studio, to exceed client expectations, enhance reputation and grow revenues. Established in 2009 by Mr. Akshat, Coldfire Design Studio offers creative and cost-effective solutions to its small business clientele and has significantly grown its client portfolio. Committed to staying ahead of the curve and improve his customers’ experience, Mr. Akshat signed up for GoDaddy Pro Program to better manage and monitor the accounts of his increasing client base.

“The features of the GoDaddy Pro Program are aptly suited to the growing needs of my business with its ability to manage incremental accounts with ease and offers me a platform to scale,” said Mr. Akshat. “GoDaddy Pro gives us a consolidated dashboard view and is a great tool to manage multiple domains, and hosting accounts for an increasing client base. Our clients are delighted to know about our association with GoDaddy Pro and are enthused to reap the benefits it brings. They perceive us as a company with a difference, one that is committed to serving them better,” he added.

Backed by the GoDaddy Pro Program, Coldfire Design Studio has evolved to meet and exceed the increasing demands and expectations of their clients. They have significantly reduced the time it takes to set up and manage client accounts. An easy-to-read dashboard allows them to view all of their clients’ accounts and products, all in one place. The website uptime monitoring tool keeps them up-to-date on their clients’ website performance with automated alerts. Backed by GoDaddy customer care, they have access to the GoDaddy team of highly-trained technical agents 24/7.

“The GoDaddy Pro Program is built exclusively for web designers to help manage their client portfolios with ease. We are delighted that the tools have been able to help Mr. Akshat easily and efficiently manage his clients on a single, integrated dashboard, saving valuable time and improving productivity,” said Rajiv Sodhi, Vice President and Managing Director, GoDaddy India and Australia.

The GoDaddy Pro Program is a one-stop shop, offering client management tools, advanced support, and other features to help web developers and designers more easily manage their client’s accounts. The key features of The GoDaddy Pro Program include:

• Admin Account access – Securely permits access to clients' products without sharing passwords
• Client Product Dashboard – View all clients and their products in one place
• Exclusive GoDaddy Pro Discounts – Regular discounts for Pros & their customers
• Site Monitoring – Automated email and SMS alerts when client websites have issues; View client website uptime and site speed proactively
• Shared Shopping – Send customers pre-loaded shopping carts via email for review and/or direct purchase
• Pro Support – A direct line to a team of highly trained technical agents and super-quick support resolution

Headquartered in Scottsdale, Ariz. USA, GoDaddy also has offices across nine other locations including Washington, Massachusetts, Iowa and California in the U.S., and international offices in Australia, Brazil, Canada, India, Mexico, Netherlands, Singapore and in the U.K.

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